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Professional Improvement
Business Communication
Modalities
Instructor-Led Training (ILT)
Virtual Instructor-Led Training (VILT)
No of Training Days
2
Training Fees
RM1,520 / pax
Exam Code
No
Overview
In this course, you will develop your skills in written and oral communication, critical thinking, and intercultural communication in a business context.
Throughout this course, you will learn how to analyze and communicate effectively with different stakeholders in a business environment, such as clients, colleagues, and superiors. You will explore various communication channels, including email, memos, reports, and presentations, and learn how to adapt your communication style to different situations and audiences.
Additionally, you will develop your interpersonal skills, including active listening, conflict resolution, and negotiation, which are essential for building positive relationships and achieving common goals in a business setting.
Finally, this course will help you become a more confident and effective communicator, able to articulate your ideas clearly and persuasively, both orally and in writing.
By the end of this course, you will have a deeper understanding of how communication functions in the business world and how to use it to achieve your goals.
Prerequisites
Nil
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