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Professional Improvement
Conversation Transformation: Communicate & Listen for Greater Impact
Modalities
Instructor-Led Training (ILT)
Virtual Instructor-Led Training (VILT)
No of Training Days
2
Training Fees
RM1,400 / pax
Exam Code
No
Overview
Welcome to Conversation Transformation: Communicate & Listen for Greater Impact! In this course, you will develop effective communication and active listening skills to improve your interpersonal relationships and achieve your goals.
Throughout this course, you will learn how to communicate your ideas clearly and persuasively using storytelling, metaphors, and visual aids. You will explore different communication styles and learn how to adapt your style to different situations and audiences.
You will also develop skills in active listening, empathy, and conflict resolution, which are essential for building positive relationships and resolving differences. You will learn how to listen actively to others and understand their perspectives, even in challenging situations.
In addition, you will explore the role of nonverbal communication, such as body language and tone of voice, in effective communication. You will gain insight into how nonverbal cues can influence the outcome of a conversation and learn how to use them to your advantage.
By the end of the course, you will have a deeper understanding of how to communicate effectively and listen actively to achieve greater impact in your personal and professional relationships. You will be better equipped to navigate challenging conversations, resolve conflicts, and achieve your goals.
Prerequisites
Nil
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