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Professional Improvement
Stakeholder Management
Modalities
Instructor-Led Training (ILT)
Virtual Instructor-Led Training (VILT)
No of Training Days
3
Training Fees
RM1,900 / pax
Exam Code
No
Overview
Welcome to Stakeholder Management! In this course, you will learn how to effectively manage stakeholders in your organization and how to build strong, collaborative relationships with them.
Throughout the course, you will explore various stakeholder management models and frameworks, including the stakeholder mapping and analysis model. You will learn how to identify and prioritize stakeholders, manage their expectations, and develop strategies to engage and communicate with them effectively.
You will also develop skills in communication, negotiation, and conflict resolution. You will learn how to communicate with stakeholders using different channels and formats, negotiate effectively to reach mutually beneficial outcomes, and manage conflict that may arise between stakeholders.
In addition, you will gain insight into how to build trust and collaborative relationships with stakeholders. You will learn how to identify shared interests and goals, build rapport and credibility, and develop win-win solutions.
By the end of the course, you will have a deeper understanding of how to effectively manage stakeholders in your organization and how to build strong, collaborative relationships with them. You will be better equipped to identify and prioritize stakeholders, manage their expectations, communicateto manage stakeholders in your organization effectively, and build trust and collaboration.
Prerequisites
Nil
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