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- Global Certification with Codeacademy: Empowering the Future of Learning
In a world where digital skills have become indispensable, coding stands out as one of the most valuable abilities to master. Recognising this, Skillsoft, a global leader in learning solutions, has partnered with Codecademy to offer an exceptional platform for coding education. Whether you’re a complete beginner or an experienced professional, Skillsoft’s Codecademy provides the tools to learn, grow, and excel in today’s tech-driven world. Skillsoft’s Codecademy isn’t just about learning to code—it’s about empowering learners to thrive in their careers. The platform offers: Hands-On Learning Comprehensive Courses Flexible Access Guided Career Paths Industry-Recognised Credentials Gain practical experience with coding exercises and real-time feedback to reinforce your understanding. Explore a range of topics, including programming languages like Python, JavaScript, and SQL, along with data science, machine learning, and web development. Learn at your own pace, anytime and anywhere—even on your mobile device. Follow structured learning paths tailored to roles such as software developer, data analyst, or machine learning engineer. Showcase your expertise with certifications that employers trust. Skillsoft’s Codecademy goes beyond traditional education by combining cutting-edge technology, a learner-first approach, and real-world applications. The Benefits of Learning with Skillsoft Skillsoft’s Codecademy is more than just a platform—it’s a transformative experience. Learners can: Build confidence through interactive, project-based learning. Stay competitive with in-demand technical skills aligned with industry trends. Connect with a global community of peers and mentors for collaboration and support. Access HRD claimable courses in Malaysia, making it easier than ever to invest in professional growth. For organisations, Skillsoft’s Codecademy is an invaluable resource for upskilling employees, ensuring teams are future-ready in a constantly evolving digital landscape. Skillsoft’s Codecademy is your gateway to a brighter, more tech-savvy future. Whether you’re looking to enhance your career, pivot into tech, or upskill your team, this platform delivers unmatched value. Contact Awantec at learningsales@awantec.my to learn how you can get started today. Leverage HRD claimable courses to make your learning journey both cost-effective and impactful. Don’t wait—your future in coding begins here!
- Google Vids: Transforming Video Creation for Businesses with AI
In today’s digital world, where video content is crucial for business communication and marketing, Google recognised the need for a more efficient solution and launched Google Vids in November 2024. Powered by Gemini AI, this innovative tool integrates seamlessly with Google Workspace, enabling businesses to quickly create professional-grade videos by automating key tasks like script writing, voiceovers, and footage selection—making high-quality video production accessible and effortless for marketing, training, and communication needs. Key Features of Google Vids AI-Powered Content Creation Seamless Google Workspace Integration Flexible Interface Gemini AI generates video scripts and selects relevant stock footage based on simple prompts. It also creates AI voiceovers, saving time and effort. Google Vids connects with other Workspace tools, such as Docs and Slides, to easily pull content for video creation. With various templates and styles, Google Vids suits a range of business needs. It supports multiple languages, though some AI features are currently only available in English. Gemini in Vids helps unlock video creation for everyone through a fully editable outline with suggested scenes, stock media, and more — all from a prompt and a file. Benefits Google Vids Google Vids offers significant advantages, whether you’re in healthcare, education, retail, or beyond: Cost and Time Efficiency Improved Communication Competitive Advantage Organisations can create professional videos without needing specialised equipment or external production teams. This reduces costs and allows teams to focus on other tasks. Google Vids enables the quick creation of training videos, product demos, customer support content, and more—helping businesses better engage with clients, employees, and stakeholders. By simplifying video creation, Google Vids allows businesses of all sizes to create high-quality content, leveling the playing field and enabling even smaller companies to compete with larger organisations in delivering impactful videos. Limitations and Future Improvements While Google Vids is powerful, it has some limitations: Videos are currently limited to three minutes in length. There’s no direct integration with YouTube yet, though this could change in future updates. Despite these, future updates are expected to improve language support and expand AI capabilities, enhancing the tool’s value for businesses. Google Vids is a game-changer for businesses looking to create engaging video content with minimal effort. It’s an invaluable tool for improving communication, marketing, and training. If your organisation is ready to leverage AI-powered tools like Google Vids to create video content more efficiently, contact Awantec at sales@awantec.my today. Let us help you take your business to the next level with cutting-edge video technology.
- Exploring New Features in Gemini for Google Workspace: Gems
Google Workspace has introduced an exciting leap forward with its enhanced Gemini AI, including "Gems" – customised AI assistants designed to help businesses automate tasks and improve productivity. These features are tailored to streamline workflows, enhance efficiency, and provide targeted support across various functions. One of the standout features of Gemini’s new update is the ability to create personalised AI assistants using Gems. These assistants can reference files from Google Drive and other uploaded data, ensuring that the AI’s output is aligned with your organisation's specific needs and context. Whether it's drafting documents, generating ideas, or analysing data, the customisability of Gems helps save time and improve accuracy. For organisations that need quick, effective solutions, Google has introduced six pre-built Gems, each designed for specific business tasks: Marketing Insights Sales Pitch Ideator Hiring Consultant Analyse trends and gather actionable insights to drive your marketing strategy. Generate compelling sales pitches tailored to different audiences. Streamline recruitment by generating job descriptions and conducting initial candidate assessments. Outreach Specialist Copy Creator Sentiment Analyser Develop communication strategies and personalised outreach plans. Create clear, professional content for websites, blogs, and other communication channels. Analyse customer or market sentiment from feedback and social media sources. These premade Gems can significantly boost productivity. For example, Sentiment Analyser allows businesses to quickly gauge customer opinions and adapt strategies accordingly, while Copy Creator makes producing high-quality content faster and easier. Gemini’s standalone mobile experience is another exciting feature, now available for Google Workspace users. This allows users to access and interact with their customised Gems while on the go. Whether you're in the office, at a meeting, or traveling, this feature ensures that you can maintain productivity wherever you are. With sensitive business data being handled by AI, security is a top priority. Gemini is fully compliant with industry-leading security standards, including HIPAA, ISO 27017, ISO 27018, ISO 27701, and ISO 9001 certifications. This means businesses can confidently use Gemini, knowing their data is protected and meets international security protocols. Whether your organisation is already using Google Workspace or considering making the switch, Awantec can help you unlock the power of Gemini and its customised Gems. Contact us at sales@awantec.my to learn how these AI-powered tools can streamline your workflows, enhance productivity, and elevate your business. Let’s explore how we can support your success, no matter where you are on your Google Workspace journey!
- Awantec Launches Awantax: MDEC-Accredited Peppol-Ready E-Invoicing Solution
CYBERJAYA, 6 JANUARY 2025 – AwanBiru Technology Berhad (Awantec), through its subsidiary Awantec Systems Sdn Bhd, has launched Awantax, an advanced e-invoicing solution designed to support Malaysia’s phased mandatory e-invoicing implementation by the Inland Revenue Board of Malaysia (LHDN). Accredited by the Malaysia Digital Economy Corporation (MDEC) and the Peppol Authority, Awantax ensures seamless compliance with both local and international e-invoicing standards. This provides businesses with confidence that they can meet regulatory requirements while enhancing efficiency and reducing costs. “Awantax is a cornerstone of our strategy to expand into the commercial sector. This secure, scalable solution helps businesses of all sizes to meet regulatory demands, streamline processes, and embrace digital transformation, positioning Malaysia for success in the global digital economy,” said En. Azlan Zainal Abidin, CEO of Awantec. Awantax simplifies compliance by optimizing invoicing workflows and facilitating secure, seamless invoice exchanges with local authorities and global stakeholders. Built for global compatibility, it adheres to international standards, including Peppol and Networks DBN Alliance (USA), making cross-border transactions efficient and fully compliant. Affordable, secure, and easy to use, Awantax automates manual processes, provides real-time updates, and delivers actionable financial insights- empowering businesses to focus on growth while staying compliant. Launched alongside Malaysia’s e-invoicing initiative, Awantax will be key in driving Malaysia’s digital transformation and reinforcing its position as a leader in the digital economy .
- AWANTEC concludes EduSummit 2024, showcasing AI’s Potential in Transforming Malaysia’s Education
CYBERJAYA, 19 DECEMBER 2024 – AwanBiru Technology Berhad (Awantec), in collaboration with Google Cloud Malaysia, successfully concluded EduSummit 2024, bringing together over 100 leaders from the Ministry of Education (MOE) and the Ministry of Higher Education (MOHE) to explore how AI-driven technologies like Google Gemini and Vertex AI can transform education in Malaysia. The summit highlighted AI’s potential to simplify educational operations, with practical demonstrations on how Google Gemini automates tasks like grading, lesson planning, and content personalisation. This empowers educators to focus on engaging students and refining teaching methods. Vertex AI was also showcased as a powerful tool for data-driven decision-making, helping administrators identify learning gaps and implement targeted interventions to improve student outcomes. “EduSummit 2024 underscores Awantec’s commitment to revolutionising Malaysia’s public education system,” said En. Azlan Zainal Abidin, CEO of Awantec. “By integrating AI tools like Google Gemini and Vertex AI, we’re empowering educators to embrace a digital future and enhance the quality of education nationwide.” The summit also served as a platform for educators, administrators, and industry leaders to share insights and collaborate on shaping the future of learning in Malaysia. With the success of EduSummit 2024, Awantec reinforces its role as a key partner in advancing the nation’s education sector through innovative AI solutions.
- The Future of Generative AI and its Impact on Malaysia's Digital Economy
Generative AI, a branch of artificial intelligence capable of producing content like text, images, and music, is expected to transform Malaysia's digital economy by enhancing productivity, creativity, and innovation. As Malaysia’s ICT sector significantly contributes to GDP, generative AI adoption could unlock an estimated USD 113.4 billion in productivity, representing a quarter of the nation’s 2022 GDP. This highlights the importance of integrating AI into Malaysia's economic framework. Generative AI can improve efficiency and creativity across various industries. In manufacturing, AI optimises production, reduces waste, and improves product design. In the service sector, AI enhances customer experiences through personalisation and predictive analytics. These benefits position AI as a key driver of innovation in Malaysia's economy. Data Centre Development The growth of generative AI relies on data centres to meet its high computational needs. Malaysia has invested RM99 billion (USD 21.7 billion) in data centres, with another RM149 billion in the pipeline. These investments are facilitated by affordable real estate, robust telecommunications infrastructure, and reliable power supply. Supportive government policies, such as the Digital Investment Office and the Ministry of Digital Communications' reorganisation, have strengthened Malaysia’s role as a regional data centre hub. Expanding data centres will enable faster data processing and storage, essential for deploying AI applications. Google’s Generative AI Tools Google’s AI tools, Gemini and Vertex AI, lead the generative AI space. Gemini 2.0 offers advanced text, image, and speech generation capabilities. Combined with Vertex AI, an end-to-end AI platform, these tools allow developers to customise and scale AI models. This infrastructure supports businesses aiming to enhance efficiency and innovation through AI-driven solutions. Role of the National AI Office (NAIO) Set to launch in August 2024, the National AI Office (NAIO) will spearhead Malaysia’s AI strategy. The NAIO will develop AI policies, foster innovation, encourage cross-sector collaboration, and enhance AI infrastructure. It will also emphasise AI ethics, skills development, and industry-specific solutions, positioning Malaysia as an AI leader in ASEAN. Industry Applications Key industries poised to benefit from generative AI include: Manufacturing Healthcare Finance Retail Education Optimising production, improving designs, and reducing costs. Enhancing diagnostics, medical research, and personalised treatments. Improving fraud detection, risk management, and customer service. Personalising shopping, optimising supply chains, and managing inventory. Supporting personalised learning, automating tasks, and enabling innovative teaching methods. Malaysia's generative AI adoption promises significant economic growth and innovation. Data centre expansion will support AI development, while industries leveraging AI can achieve higher efficiency and competitiveness. Organisations looking to integrate AI solutions should act now to stay ahead in this evolving digital landscape. For more information, contact Awantec at sales@awantec.my . Source: Access Partnership: Access Partnership. (2023). The economic impact of generative AI: The future of work in Malaysia. Retrieved from https://accesspartnership.com/the-economic-impact-of-generative-ai-the-future-of-work-in-malaysia/ Ars Technica: Ars Technica. (2024). Google goes agentic with Gemini 2.0's ambitious AI agent features. Retrieved from https://arstechnica.com/information-technology/2024/12/google-goes-agentic-with-gemini-2-0s-ambitious-ai-agent-features/ The Edge Malaysia: The Edge Malaysia. (2024). Malaysia's data centre investments and AI infrastructure. Retrieved from https://theedgemalaysia.com/node/736787 Google Cloud Blog: Google Cloud Blog. (2024). Gemini support on Vertex AI. Retrieved from https://cloud.google.com/blog/products/ai-machine-learning/gemini-support-on-vertex-ai MyDIGITAL: MyDIGITAL. (2024). The National AI Office (NAIO). Retrieved from https://www.mydigital.gov.my/initiatives/the-national-ai-office-naio/
- Unlocking The Future of Education with Gemini AI and Google for Education
Malaysia’s education landscape has been rapidly evolving, with initiatives like the Digital Educational Learning Initiative Malaysia (DELIMa) paving the way for digital transformation. Powered by tools such as Google Workspace and Chromebooks, Malaysian schools are already leveraging technology to enhance teaching and learning. The introduction of Gemini AI by Google for Education promises to take this transformation to the next level. Gemini AI is Google’s latest generative AI model, designed to bring unparalleled innovation to education. By harnessing Gemini’s capabilities, schools can unlock new possibilities, such as automating administrative tasks, creating personalised lesson plans, and fostering creative problem-solving among students. A Vision for AI in Malaysian Classrooms By integrating AI solutions like Gemini, these schools could further bridge the gap between traditional teaching methods and modern digital learning. For instance, Gemini AI could enable teachers to analyse student performance data and provide tailored recommendations, boosting individual learning outcomes. Additionally, it could help overcome language barriers by automatically translating content into local languages like Iban or Malay, ensuring no student is left behind. Building on Regional and Global Success Malaysia is not starting from scratch. DELIMa’s integration of Google tools provides a robust foundation for Gemini AI’s implementation. Furthermore, regional success stories, such as Japan’s GIGA School Project, illustrate the transformative potential of digital technologies. These case studies emphasise the importance of strong infrastructure, teacher training, and partnerships with technology providers like Awantec. Driving Education into the Future The integration of AI in education marks the beginning of a new era, where teaching and learning become more personalised, adaptive, and data-driven. With AI tools like Gemini, educators can anticipate students' challenges early, enabling proactive interventions and tailored learning experiences. This shift moves beyond traditional models, allowing for a more dynamic and responsive educational system. In the future, AI will also enable more interactive learning environments, including virtual and augmented reality, ensuring students not only consume knowledge but engage with it in innovative ways. As the demand for digital literacy grows, AI will help create lifelong learning pathways. Students will be able to pursue self-paced, personalised learning journeys, preparing them for a constantly evolving job market. By embracing AI now, Malaysia’s schools can future-proof education, ensuring that students are equipped with the skills necessary to thrive in an AI-driven world. For organisations ready to revolutionise their teaching and learning environments with AI, now is the time to act. Partner with Awantec to explore tailored AI solutions that meet your institution’s needs. Contact us at sales@awantec.my to begin your journey toward educational excellence.
- Transforming Online Learning with Skillsoft's Generative AI Features
In today's fast-paced digital world, staying ahead requires continuous learning and adaptation. Skillsoft, a leader in online education, is revolutionising the learning experience with its cutting-edge generative AI features: Smart Content Discovery, AI Assistant, and AI-Assisted Search . These tools are designed to make learning more personalised, efficient, and engaging, ensuring that learners can achieve their goals with ease. Smart Content Discovery: Personalized Learning at Your Fingertips How It Works Smart Content Discovery uses advanced AI algorithms to analyse your learning history, preferences, and goals. By understanding your unique learning patterns, it recommends personalised content that aligns with your interests and career objectives. Benefits Imagine having a personal learning concierge that knows exactly what you need. Whether you're a project manager seeking leadership skills or an IT professional looking to master new technologies, Smart Content Discovery curates the perfect learning path for you. This feature not only saves you time but also keeps you motivated by providing content that is directly relevant to your needs. AI Assistant: Your Personal Learning Guide How It Works Skillsoft Percipio's AI Assistant interacts with you through natural language processing. It answers your questions, suggests relevant topics, and offers content recommendations based on your unique needs and interests. Benefits The AI Assistant is like having a knowledgeable mentor available 24/7. Ask it about the best practices in cybersecurity, and it will provide a curated list of courses, articles, and videos tailored to your query. This immediate, personalised assistance helps you navigate the vast array of available content, ensuring you find exactly what you need quickly and efficiently. AI-Assisted Search: Finding the Right Content Made Easy How It Works AI-Assisted Search uses GPT technology to refine ambiguous queries, recommend related search terms, and provide AI-generated responses. This feature enhances the search experience by making it more intuitive and user-friendly. Benefits Searching for the right content can be overwhelming, but AI-Assisted Search simplifies the process. For example, if you search for "data analysis," the AI might suggest related terms like "data visualisation," "statistical analysis," and "machine learning," along with relevant courses and resources. This comprehensive approach ensures you have access to a broader range of materials that can enrich your learning experience. The Power of Generative AI in Skillsoft Skillsoft's generative AI features offer numerous benefits: Personalisation Efficiency Engagement Comprehensive Learning Tailored content recommendations ensure that learners receive materials that are most relevant to their goals and interests. AI-driven search and discovery tools reduce the time spent looking for content, allowing learners to focus on actual learning. Interactive AI assistants make the learning process more engaging and responsive to individual needs. By suggesting related topics and materials, AI features help learners build a more holistic understanding of their subject matter. For organisations looking to upskill their workforce, now is the perfect time to explore these innovative solutions. Contact Awantec at learningsales@awantec.my to start your conversation and discover how you can leverage your HRDF levy to claim these benefits. Embrace the future of learning with Skillsoft and take the first step towards a more skilled and knowledgeable workforce today.
- Unleash the Full Potential of Your Workforce
In the dynamic world of business, ensuring your training programs deliver a powerful return on investment (ROI) is more critical than ever. Discover how you can transform your training initiatives into a strategic powerhouse with these five proven methods to measure ROI, ten essential learning and development metrics, and three effective ways to gauge skills. 5 Ways to Measure the ROI of Employee Training Pre- and Post-Training Assessments These assessments involve testing employees’ knowledge and skills before and after the training. The improvement in scores helps quantify the training’s effectiveness. For example, if an employee scores 60% before training and 90% after, the training’s impact is clear. Performance Metrics By tracking key performance indicators (KPIs) such as productivity, quality, and efficiency, you can measure how training influences job performance. For instance, if a sales team undergoes training and their sales figures increase, this indicates a positive ROI. Employee Feedback Gathering feedback through surveys or interviews helps understand employees’ perceptions of the training. Questions might include how relevant they found the training, how confident they feel applying new skills, and overall satisfaction. Cost-Benefit Analysis This involves comparing the total costs of the training program (including materials, time, and resources) against the financial benefits gained, such as increased revenue or reduced operational costs. For example, if a training program costs RM10,000 but results in RM50,000 in increased sales, the ROI is significant. Retention Rates Monitoring employee retention can indicate whether training contributes to job satisfaction and loyalty. If turnover rates decrease after implementing training programs, it suggests that employees feel more valued and engaged. 10 Learning and Development Metrics That Matter Completion Rates The percentage of employees who complete the training program. High completion rates indicate engagement and commitment. Engagement Levels Measures how actively employees participate in training activities, such as attending sessions, completing assignments, and participating in discussions. Time to Competency The time it takes for employees to reach a desired level of proficiency after training. Shorter times indicate effective training. Knowledge Retention How well employees retain information over time, often measured through follow-up assessments. Application of Skills The extent to which employees apply what they’ve learned in their jobs, observed through performance reviews and practical assessments. Employee Satisfaction How satisfied employees are with the training programs, measured through surveys and feedback forms. Training Costs The total cost of delivering the training, including materials, instructor fees, and time spent. Return on Expectations (ROE) Measures whether the training meets the expectations set by stakeholders, often assessed through feedback from managers and executives. Manager Feedback Insights from managers on the training’s impact on their teams, including observed improvements in performance and behaviour. Career Progression Tracks how training influences career advancement and promotions, indicating the long-term benefits of training programs. 3 Ways to Measure Skills Skill Assessments Tests and quizzes designed to evaluate specific skills and competencies. These can be standardised tests or custom assessments tailored to the organisation’s needs. Performance Reviews Regular evaluations by managers to identify strengths and areas for improvement. These reviews often include discussions about skill development and future training needs. Peer Reviews Feedback from colleagues provides a well-rounded view of an employee’s skills. Peer reviews can highlight strengths and areas for improvement that might not be evident to managers. Why Measure Workforce Skills? Measuring workforce skills is crucial for several reasons: Alignment with Business Goals Ensures that training programs support the organisation’s strategic objectives, leading to better business outcomes. Preparation for Future Challenges Helps in identifying skill gaps and preparing employees for future roles and responsibilities, ensuring the organisation remains competitive. Continuous Improvement Fosters a culture of ongoing learning and development, leading to higher employee engagement and performance. Regularly measuring skills helps in creating targeted training programs that address specific needs. Struggling to keep your workforce upskilled in a rapidly changing environment? Awantec's Skillsoft Percipio platform helps you bridge the skills gap with an AI-driven Immersive Online Learning Platform. Empower your employees with: Over 22,000 courses and 225,000+ learning materials (videos, books, courses, hands-on practice) Personalised learning paths driven by AI recommendations Faster upskilling and improved performance Measurable results to track learning progress Reach out to Awantec today for a free consultation and discover how Skillsoft Percipio can help your organisation thrive! Contact: learningsales@awantec.my
- Google Cloud Strengthens Its Leadership in the Cloud Market: A Catalyst for Digital Transformation
In a notable development within the cloud computing sector, Google Cloud has been recognised by Gartner’s latest Magic Quadrant as a leader, surpassing Microsoft in "Ability to Execute" and AWS in "Vision." This recognition highlights Google Cloud's commitment to innovation and establishes it as a formidable player in addressing the needs of enterprises looking for reliable infrastructure and platform services. For organisations still considering their cloud options, Google Cloud offers a comprehensive suite of solutions designed to enhance operational efficiency and drive digital transformation. Its infrastructure services provide secure, scalable, and flexible environments for hosting applications, while platform offerings such as Vertex AI and Gemini AI enable businesses to seamlessly integrate advanced technologies. With a strong emphasis on AI and machine learning, Google Cloud equips enterprises with the tools they need to leverage intelligent applications, streamline processes, and improve decision-making. Recently, Google announced an impressive investment of RM8.31 billion in Malaysia, aimed at building its first data centre and bolstering cloud services in the region. This substantial investment represents Google's largest commitment in Southeast Asia and is set to create around 26,500 jobs across various sectors. The new data centre, strategically located in Sime Darby Property’s Elmina Business Park in Selangor, is expected to spark innovation and drive economic growth, contributing an estimated MYR 13.34 billion to the local economy. This strategic move underscores Google Cloud's strong position in the market, especially following its latest recognition in the Gartner Magic Quadrant. By outperforming Microsoft and AWS, Google demonstrates its ability to deliver robust infrastructure and platform services, making it an attractive option for organisations contemplating a transition to the cloud. As Malaysia embarks on its journey towards digital transformation and a robust digital economy, Google’s investment in local infrastructure is vital. It aligns perfectly with the country’s digital blueprint, enabling businesses to harness advanced technologies and remain competitive in an ever-evolving landscape. Organisations looking to transform their operations and align with Malaysia's digital aspirations should explore the innovative solutions offered by Google Cloud. For a deeper discussion on how to implement these technologies and enhance your business processes, reach out to Awantec at sales@awantec.my. Together, we can pave the way for your digital transformation and unlock new growth opportunities.
- Revolutionising Customer Service: A Game-Changer for Malaysian Businesses
As businesses across Malaysia strive to enhance customer experiences, the integration of generative AI (“Gen AI”) into customer service has emerged as a game-changer. Google Vertex AI, with its powerful Gemini models, offers companies the ability to automate responses and create engaging, personalised interactions with customers. In an increasingly digital world, expectations around customer service are evolving. Today’s consumers seek instant answers and personalised experiences, which is where generative AI excels. By utilising Google Vertex AI's Gemini models, companies can automate frequently asked questions and streamline processes, reducing response times significantly. This automation allows customer service teams to focus on complex issues that require human intervention, enhancing efficiency and satisfaction. Maxis, a leading telecommunications provider, has effectively harnessed the power of Google Vertex AI and its Gemini models to elevate its customer service operations. By integrating these advanced AI technologies into their support systems, Maxis has been able to deliver tailored solutions that cater to individual customer needs. The Gemini models facilitate nuanced understanding of customer inquiries, enabling Maxis to provide faster and more relevant responses, thereby significantly improving user experiences. Source: https://www.maxis.com.my/en/about-maxis/newsroom/2024/february/maxis-amplifies-strategic-collaboration-with-google-cloud-by-integrating-cutting-edge-genai-innovations/ Generative AI also plays a crucial role in managing and analysing customer feedback. With its advanced capabilities, businesses can quickly sift through vast amounts of data from various feedback channels, including social media and online reviews. This analysis helps organisations identify trends and customer sentiment, empowering them to make informed decisions that enhance their offerings. For example, companies can utilise insights gathered from AI to refine their products and services, addressing pain points that may have gone unnoticed otherwise. This proactive approach not only boosts customer satisfaction but also fosters brand loyalty as customers feel their opinions are valued and acted upon. In a country where customer expectations are rapidly evolving, leveraging generative AI can set companies apart from their competitors. Organisations must embrace this technology to stay relevant and deliver exceptional service. For companies ready to transform their customer service strategy, integrating Google Vertex AI and its Gemini models offers a clear path forward. Awantec is here to help organisations navigate this transition and unlock the full potential of generative AI in enhancing customer experiences. Contact Awantec at sales@awantec.my today and start your journey towards redefining customer service excellence.
- Awantec Charts Strategic Growth And Innovation With Strong FY2024 Performance
CYBERJAYA, 27 NOVEMBER 2024 – AwanBiru Technology Berhad (“Awantec”) successfully convened its 14th Annual General Meeting (“AGM”) today at its Cyberjaya headquarters, with the proceedings streamed live to shareholders. The AGM highlighted Awantec's strong performance for the financial year ended 30 June 2024 (“FY2024”), offering insights into the company’s financial results, key business developments, and strategic direction moving forward. En. Azlan Zainal Abidin, Awantec’s Chief Executive Officer, reflected on the company’s strategic direction, “Our continued progress in innovation, talent acquisition, strategic partnerships, and market expansion illustrates our commitment to transforming the IT landscape. We are on track to lead Malaysia’s digital economy through an integrated approach to technology and talent.” Awantec’s robust performance was driven by its four-pronged strategy: Innovative Solutions, Critical Talent Acquisition, Strategic Partnerships, and Market Segment & Coverage. En. Azlan emphasised the company’s focus on providing top-tier solutions across its six key offerings: Cloud-Based Software Solutions, PaaS, IaaS, TaaS, Systems Integration, and Cybersecurity. The company introduced new innovative solutions such as e-invoicing and ERP solutions to support Malaysia’s digitalisation agenda, alongside its cybersecurity offerings, which were further strengthened by a new MoU with the National Cyber Security Agency (“NACSA”). “Through our partnerships and new offerings, we’re positioning ourselves as a key IT transformer in Malaysia, committed to meeting the evolving needs of our clients,” En. Azlan continued. Awantec's commitment to digital transformation was further solidified in FY2024. The company expanded its talent pool by hiring over 26 specialists in cutting-edge fields like cloud computing, data engineering, and ERP. This strategic move, combined with its Google Premier Partner status and specialisations in Infrastructure and Work Transformation, positions Awantec as a leader in the industry.











