In today's fast-paced digital world, staying ahead requires continuous learning and adaptation. Skillsoft, a leader in online education, is revolutionising the learning experience with its cutting-edge generative AI features: Smart Content Discovery, AI Assistant, and AI-Assisted Search . These tools are designed to make learning more personalised, efficient, and engaging, ensuring that learners can achieve their goals with ease. Smart Content Discovery: Personalized Learning at Your Fingertips How It Works Smart Content Discovery uses advanced AI algorithms to analyse your learning history, preferences, and goals. By understanding your unique learning patterns, it recommends personalised content that aligns with your interests and career objectives. Benefits Imagine having a personal learning concierge that knows exactly what you need. Whether you're a project manager seeking leadership skills or an IT professional looking to master new technologies, Smart Content Discovery curates the perfect learning path for you. This feature not only saves you time but also keeps you motivated by providing content that is directly relevant to your needs. AI Assistant: Your Personal Learning Guide How It Works Skillsoft Percipio's AI Assistant interacts with you through natural language processing. It answers your questions, suggests relevant topics, and offers content recommendations based on your unique needs and interests. Benefits The AI Assistant is like having a knowledgeable mentor available 24/7. Ask it about the best practices in cybersecurity, and it will provide a curated list of courses, articles, and videos tailored to your query. This immediate, personalised assistance helps you navigate the vast array of available content, ensuring you find exactly what you need quickly and efficiently. AI-Assisted Search: Finding the Right Content Made Easy How It Works AI-Assisted Search uses GPT technology to refine ambiguous queries, recommend related search terms, and provide AI-generated responses. This feature enhances the search experience by making it more intuitive and user-friendly. Benefits Searching for the right content can be overwhelming, but AI-Assisted Search simplifies the process. For example, if you search for "data analysis," the AI might suggest related terms like "data visualisation," "statistical analysis," and "machine learning," along with relevant courses and resources. This comprehensive approach ensures you have access to a broader range of materials that can enrich your learning experience. The Power of Generative AI in Skillsoft Skillsoft's generative AI features offer numerous benefits: Personalisation Efficiency Engagement Comprehensive Learning Tailored content recommendations ensure that learners receive materials that are most relevant to their goals and interests. AI-driven search and discovery tools reduce the time spent looking for content, allowing learners to focus on actual learning. Interactive AI assistants make the learning process more engaging and responsive to individual needs. By suggesting related topics and materials, AI features help learners build a more holistic understanding of their subject matter. For organisations looking to upskill their workforce, now is the perfect time to explore these innovative solutions. Contact Awantec at learningsales@awantec.my  to start your conversation and discover how you can leverage your HRDF levy to claim these benefits. Embrace the future of learning with Skillsoft and take the first step towards a more skilled and knowledgeable workforce today.

In the dynamic world of business, ensuring your training programs deliver a powerful return on investment (ROI) is more critical than ever. Discover how you can transform your training initiatives into a strategic powerhouse with these five proven methods to measure ROI, ten essential learning and development metrics, and three effective ways to gauge skills. 5 Ways to Measure the ROI of Employee Training Pre- and Post-Training Assessments These assessments involve testing employees’ knowledge and skills before and after the training. The improvement in scores helps quantify the training’s effectiveness. For example, if an employee scores 60% before training and 90% after, the training’s impact is clear. Performance Metrics By tracking key performance indicators (KPIs) such as productivity, quality, and efficiency, you can measure how training influences job performance. For instance, if a sales team undergoes training and their sales figures increase, this indicates a positive ROI. Employee Feedback Gathering feedback through surveys or interviews helps understand employees’ perceptions of the training. Questions might include how relevant they found the training, how confident they feel applying new skills, and overall satisfaction. Cost-Benefit Analysis This involves comparing the total costs of the training program (including materials, time, and resources) against the financial benefits gained, such as increased revenue or reduced operational costs. For example, if a training program costs RM10,000 but results in RM50,000 in increased sales, the ROI is significant. Retention Rates Monitoring employee retention can indicate whether training contributes to job satisfaction and loyalty. If turnover rates decrease after implementing training programs, it suggests that employees feel more valued and engaged. 10 Learning and Development Metrics That Matter Completion Rates The percentage of employees who complete the training program. High completion rates indicate engagement and commitment. Engagement Levels Measures how actively employees participate in training activities, such as attending sessions, completing assignments, and participating in discussions. Time to Competency The time it takes for employees to reach a desired level of proficiency after training. Shorter times indicate effective training. Knowledge Retention How well employees retain information over time, often measured through follow-up assessments. Application of Skills The extent to which employees apply what they’ve learned in their jobs, observed through performance reviews and practical assessments. Employee Satisfaction How satisfied employees are with the training programs, measured through surveys and feedback forms. Training Costs The total cost of delivering the training, including materials, instructor fees, and time spent. Return on Expectations (ROE) Measures whether the training meets the expectations set by stakeholders, often assessed through feedback from managers and executives. Manager Feedback Insights from managers on the training’s impact on their teams, including observed improvements in performance and behaviour. Career Progression Tracks how training influences career advancement and promotions, indicating the long-term benefits of training programs. 3 Ways to Measure Skills Skill Assessments Tests and quizzes designed to evaluate specific skills and competencies. These can be standardised tests or custom assessments tailored to the organisation’s needs. Performance Reviews Regular evaluations by managers to identify strengths and areas for improvement. These reviews often include discussions about skill development and future training needs. Peer Reviews Feedback from colleagues provides a well-rounded view of an employee’s skills. Peer reviews can highlight strengths and areas for improvement that might not be evident to managers. Why Measure Workforce Skills? Measuring workforce skills is crucial for several reasons: Alignment with Business Goals Ensures that training programs support the organisation’s strategic objectives, leading to better business outcomes. Preparation for Future Challenges Helps in identifying skill gaps and preparing employees for future roles and responsibilities, ensuring the organisation remains competitive. Continuous Improvement Fosters a culture of ongoing learning and development, leading to higher employee engagement and performance. Regularly measuring skills helps in creating targeted training programs that address specific needs. Struggling to keep your workforce upskilled in a rapidly changing environment? Awantec's Skillsoft Percipio platform helps you bridge the skills gap with an AI-driven Immersive Online Learning Platform. Empower your employees with: Over 22,000 courses and 225,000+ learning materials (videos, books, courses, hands-on practice) Personalised learning paths driven by AI recommendations Faster upskilling and improved performance Measurable results to track learning progress Reach out to Awantec today for a free consultation and discover how Skillsoft Percipio can help your organisation thrive! Contact: learningsales@awantec.my

In a notable development within the cloud computing sector, Google Cloud has been recognised by Gartner’s latest Magic Quadrant as a leader, surpassing Microsoft in "Ability to Execute" and AWS in "Vision." This recognition highlights Google Cloud's commitment to innovation and establishes it as a formidable player in addressing the needs of enterprises looking for reliable infrastructure and platform services. For organisations still considering their cloud options, Google Cloud offers a comprehensive suite of solutions designed to enhance operational efficiency and drive digital transformation. Its infrastructure services provide secure, scalable, and flexible environments for hosting applications, while platform offerings such as Vertex AI and Gemini AI enable businesses to seamlessly integrate advanced technologies. With a strong emphasis on AI and machine learning, Google Cloud equips enterprises with the tools they need to leverage intelligent applications, streamline processes, and improve decision-making. Recently, Google announced an impressive investment of RM8.31 billion in Malaysia, aimed at building its first data centre and bolstering cloud services in the region. This substantial investment represents Google's largest commitment in Southeast Asia and is set to create around 26,500 jobs across various sectors. The new data centre, strategically located in Sime Darby Property’s Elmina Business Park in Selangor, is expected to spark innovation and drive economic growth, contributing an estimated MYR 13.34 billion to the local economy​. This strategic move underscores Google Cloud's strong position in the market, especially following its latest recognition in the Gartner Magic Quadrant. By outperforming Microsoft and AWS, Google demonstrates its ability to deliver robust infrastructure and platform services, making it an attractive option for organisations contemplating a transition to the cloud. As Malaysia embarks on its journey towards digital transformation and a robust digital economy, Google’s investment in local infrastructure is vital. It aligns perfectly with the country’s digital blueprint, enabling businesses to harness advanced technologies and remain competitive in an ever-evolving landscape. Organisations looking to transform their operations and align with Malaysia's digital aspirations should explore the innovative solutions offered by Google Cloud. For a deeper discussion on how to implement these technologies and enhance your business processes, reach out to Awantec at sales@awantec.my. Together, we can pave the way for your digital transformation and unlock new growth opportunities.

As businesses across Malaysia strive to enhance customer experiences, the integration of generative AI (“Gen AI”) into customer service has emerged as a game-changer. Google Vertex AI, with its powerful Gemini models, offers companies the ability to automate responses and create engaging, personalised interactions with customers. In an increasingly digital world, expectations around customer service are evolving. Today’s consumers seek instant answers and personalised experiences, which is where generative AI excels. By utilising Google Vertex AI's Gemini models, companies can automate frequently asked questions and streamline processes, reducing response times significantly. This automation allows customer service teams to focus on complex issues that require human intervention, enhancing efficiency and satisfaction. Maxis, a leading telecommunications provider, has effectively harnessed the power of Google Vertex AI and its Gemini models to elevate its customer service operations. By integrating these advanced AI technologies into their support systems, Maxis has been able to deliver tailored solutions that cater to individual customer needs. The Gemini models facilitate nuanced understanding of customer inquiries, enabling Maxis to provide faster and more relevant responses, thereby significantly improving user experiences​. Source: https://www.maxis.com.my/en/about-maxis/newsroom/2024/february/maxis-amplifies-strategic-collaboration-with-google-cloud-by-integrating-cutting-edge-genai-innovations/ Generative AI also plays a crucial role in managing and analysing customer feedback. With its advanced capabilities, businesses can quickly sift through vast amounts of data from various feedback channels, including social media and online reviews. This analysis helps organisations identify trends and customer sentiment, empowering them to make informed decisions that enhance their offerings. For example, companies can utilise insights gathered from AI to refine their products and services, addressing pain points that may have gone unnoticed otherwise. This proactive approach not only boosts customer satisfaction but also fosters brand loyalty as customers feel their opinions are valued and acted upon. In a country where customer expectations are rapidly evolving, leveraging generative AI can set companies apart from their competitors. Organisations must embrace this technology to stay relevant and deliver exceptional service. For companies ready to transform their customer service strategy, integrating Google Vertex AI and its Gemini models offers a clear path forward. Awantec is here to help organisations navigate this transition and unlock the full potential of generative AI in enhancing customer experiences. Contact Awantec at sales@awantec.my today and start your journey towards redefining customer service excellence.

CYBERJAYA, 27 NOVEMBER 2024  – AwanBiru Technology Berhad (“Awantec”) successfully convened its 14th Annual General Meeting (“AGM”) today at its Cyberjaya headquarters, with the proceedings streamed live to shareholders. The AGM highlighted Awantec's strong performance for the financial year ended 30 June 2024 (“FY2024”), offering insights into the company’s financial results, key business developments, and strategic direction moving forward. En. Azlan Zainal Abidin, Awantec’s Chief Executive Officer, reflected on the company’s strategic direction, “Our continued progress in innovation, talent acquisition, strategic partnerships, and market expansion illustrates our commitment to transforming the IT landscape. We are on track to lead Malaysia’s digital economy through an integrated approach to technology and talent.” Awantec’s robust performance was driven by its four-pronged strategy: Innovative Solutions, Critical Talent Acquisition, Strategic Partnerships, and Market Segment & Coverage. En. Azlan emphasised the company’s focus on providing top-tier solutions across its six key offerings: Cloud-Based Software Solutions, PaaS, IaaS, TaaS, Systems Integration, and Cybersecurity. The company introduced new innovative solutions such as e-invoicing and ERP solutions to support Malaysia’s digitalisation agenda, alongside its cybersecurity offerings, which were further strengthened by a new MoU with the National Cyber Security Agency (“NACSA”). “Through our partnerships and new offerings, we’re positioning ourselves as a key IT transformer in Malaysia, committed to meeting the evolving needs of our clients,” En. Azlan continued. Awantec's commitment to digital transformation was further solidified in FY2024. The company expanded its talent pool by hiring over 26 specialists in cutting-edge fields like cloud computing, data engineering, and ERP. This strategic move, combined with its Google Premier Partner status and specialisations in Infrastructure and Work Transformation, positions Awantec as a leader in the industry.

In the dynamic world of business, effective leadership is the cornerstone of success. Recognising the critical need for continuous leadership development, Awantec proudly offers a transformative Leadership Development Program powered by the renowned MIT Sloan Management Review, available on Skillsoft Percipio. Leadership is more than just a title; it’s about inspiring teams, driving innovation, and navigating through challenges with strategic foresight. In today’s fast-paced environment, leaders must be equipped with the latest skills and knowledge to stay ahead. This is where Awantec’s program comes into play, offering a comprehensive solution to nurture and develop leadership potential at all levels. The Leadership Development Program, crafted by experts at MIT Sloan Management Review, is designed to provide both current and aspiring leaders with the tools they need to excel. This program is hosted on Skillsoft Percipio, an AI-driven learning platform that revolutionises the way we learn. Key Features of the Program Extensive Curriculum Interactive and Engaging Flexible Learning Certification The program covers a broad spectrum of essential leadership topics, including strategic thinking, emotional intelligence, change management, and innovation. Each module is meticulously designed by MIT Sloan experts, ensuring participants receive world-class education. Skillsoft Percipio offers an interactive learning experience with engaging content such as videos, quizzes, and real-world case studies. This approach not only enhances understanding but also allows learners to apply concepts in practical scenarios. One of the standout features of this program is its flexibility. Participants can access the content anytime, anywhere, making it ideal for busy professionals. Whether you’re at the office, at home, or on the go, learning is just a click away. Upon completion, participants will receive a certificate from MIT Sloan Management Review, a testament to their commitment to leadership excellence and their newly acquired skills. Awantec’s partnership with Skillsoft brings a wealth of resources to the table. Skillsoft Percipio, an AI-driven learning platform, offers more than 7,000 courses and over 65,000 learning materials. This extensive library ensures that learners have access to a wide range of topics and resources, supporting their continuous professional development. Additionally, the Skillsoft learning platform is HRD claimable, making it an excellent choice for Malaysian organisations looking to upskill their leadership teams. Awantec goes beyond providing access to top-tier learning materials. We offer comprehensive support services to ensure seamless integration of the Skillsoft Leadership Development Program into your organisation. Our team will assist with managing the planning, rollout, and evaluation tasks associated with creating a captivating learning journey. This includes personalised guidance to tailor the program to your specific needs, ensuring maximum impact and engagement. Don’t miss this opportunity to elevate your leadership skills and make a significant impact in your organisation. Enrol in the Leadership Development Program powered by MIT Sloan Management Review on Skillsoft Percipio today. For more information and to register, contact Awantec at learningsales@awantec.my .

Dr Peter Lee, Director of Talent delivers a keynote on 'Gen AI: The New Frontier of Learning - Adapt or Perish!' at NHCCE 2024 CYBERJAYA ,  22 October 2024  – Awantec is proud to announce its active participation in the recent National Human Capital Conference & Exhibition (“NHCCE”) 2024, held from September 30th to October 2nd at the Malaysia International Trade and Exhibition Centre (“MITEC”). Organised by HRD Corp, the NHCCE is a premier event aimed at fostering dialogue and collaboration among industry leaders, policymakers, and human capital professionals to drive the future of workforce development in Malaysia. Throughout the conference, various topics were highlighted, such as the integration of artificial intelligence in HR practices, the importance of continuous learning, and the role of technology in enhancing employee engagement. Awantec showcased its robust offerings in the talent segment, particularly through our cutting-edge learning and development platform. Our partnerships with Skillsoft Percipio, CompTIA, and Rocheston enable us to provide comprehensive IT-related and cybersecurity certifications, all of which are HRD claimable. These programs are designed to equip professionals with the necessary skills to thrive in the digital age. A highlight during the event was the compelling keynote address by Dr. Peter Lee, Director of Talent, who spoke on 'Gen AI: The New Frontier of Learning - Adapt or Perish!' His presentation emphasised the critical need for organisations to embrace artificial intelligence in learning and development strategies. Dr. Lee's insights reinforced Awantec's position as a thought leader in the digital transformation of corporate learning. “Our participation in NHCCE 2024 underscores Awantec’s commitment to transforming the learning and development landscape within organisations. By leveraging our platform, companies can ensure their workforce remains agile, knowledgeable, and prepared to meet the challenges of tomorrow,” said En. Azlan Zainal Abidin, Awantec’s Chief Executive Officer. “We are dedicated to shaping the future of human capital in Malaysia through innovative and effective talent development solutions.”

Malaysia stands at a pivotal juncture in the rapidly evolving digital commerce landscape. Generative AI (Gen AI) is emerging as a transformative force, poised to address some of the most pressing challenges faced by digital commerce companies. But what exactly is Gen AI? Simply put, it is a subset of artificial intelligence that can generate new content, such as text, images, and even music, based on the data it has been trained on. This technology holds immense potential for revolutionising the way businesses operate, particularly in the digital commerce sector. Malaysia’s digital commerce landscape is vibrant yet fraught with challenges. Companies often grapple with issues such as high customer acquisition costs, low customer retention rates, and the constant need to innovate in a highly competitive market. Generative AI offers a beacon of hope for overcoming these hurdles. By leveraging advanced algorithms, digital commerce companies can automate content creation, enhance customer interactions, and streamline operations. For instance, Gen AI can be used to create personalised marketing campaigns that resonate with individual customers, thereby improving engagement and conversion rates. It can also assist in inventory management by predicting demand trends, helping businesses to optimise their stock levels and reduce wastage. One of the standout features of Gen AI in digital commerce is its ability to provide real-time customer support through AI-powered chatbots. These chatbots can handle a multitude of customer queries simultaneously, offering instant responses and freeing up human resources for more complex tasks. Moreover, Gen AI can analyse vast amounts of customer data to uncover insights and trends that can inform strategic decisions. A notable success story in Malaysia is L’Oréal’s AI-powered digital experience. By integrating AI and augmented reality (AR) tools within their online platforms, L’Oréal has significantly enhanced customer engagement and satisfaction. Their AI-powered chatbot provides real-time skincare analysis and personalised product recommendations, resulting in higher conversion rates and improved customer loyalty. Google’s suite of Gen AI products is particularly noteworthy for digital commerce companies looking to harness this technology. Tools like Google Cloud’s AI and machine learning services offer robust solutions for data analysis, customer personalisation, and operational efficiency. Google’s AI-powered recommendation systems can significantly enhance the shopping experience by suggesting products that align with customers’ preferences and past behaviours. In conclusion, the integration of Generative AI into digital commerce is not just a trend but a necessity for staying competitive in Malaysia’s dynamic market. Digital commerce companies are encouraged to explore the vast potential of Gen AI to drive growth and innovation. For organisations ready to take the leap, Awantec, a premium partner of Google, stands ready to assist. Contact us at sales@awantec.my to learn how we can help you implement Gen AI solutions tailored to your business needs.

In Malaysia, the push towards e-invoicing is gaining significant traction as part of the government’s broader digital transformation agenda. The Malaysian government is actively promoting e-invoicing to enhance efficiency, reduce fraud, and improve tax compliance. As businesses across the country prepare to adopt these new standards, the need for reliable e-invoicing solutions is more critical than ever. Awantec’s e-invoicing solution (“Awantax”) is perfectly positioned to support Malaysia’s national e-invoicing initiatives. Our platform offers a comprehensive suite of features designed to simplify the invoicing process, ensuring compliance with local regulatory requirements and boosting operational efficiency. A key highlight of Awantec’s e-invoicing solution is its compliance with the PEPPOL (“Pan-European Public Procurement Online”) e-invoicing standard. PEPPOL is an global standard that facilitates the exchange of electronic invoices and business documents, ensuring interoperability and standardisation. By adhering to PEPPOL standards, Awantax guarantees that your e-invoices are compatible with systems used by both the Malaysian government and businesses worldwide. Awantax acts as a bridge between your existing invoicing system and the LHDNM's platform, automating tasks and ensuring seamless integration. It is built with OpenPeppol readiness, ensuring your business is prepared for future developments in global eInvoicing standards. Awantax not only meets PEPPOL standards but also integrates seamlessly with existing accounting and ERP systems. This integration minimises disruption to your current workflows and allows for a smooth transition to e-invoicing. Additionally, the platform provides real-time tracking and reporting, giving you complete visibility into your invoicing process and helping you stay on top of your financial operations. For organisations in Malaysia still searching for the right e-invoicing solution, Awantec offers a compelling choice. With its user-friendly interface, robust compliance features, and seamless integration capabilities, Awantax is designed to meet the needs of businesses of all sizes. Don’t miss out on the opportunity to enhance your invoicing process and stay ahead of regulatory requirements. Ready to make the switch to e-invoicing? Contact Awantec at sales@awantec.my to start the conversation and discover how our solution can transform your invoicing operations. Embrace the future of invoicing with Awantec today!

Malaysia is transitioning to mandatory e-invoicing, with the Inland Revenue Board of Malaysia (IRBM) rolling out new compliance requirements starting August 2024. This shift aims to enhance tax compliance and streamline business processes. For businesses, especially SMEs, adapting to these changes can be challenging without the right tools. Awantec e-Invoicing Solution is an essential for ensuring seamless e-invoicing compliance. The Importance of Awantec e-Invoicing Solution Awantec e-Invoicing Solution is a software tools that facilitate communication and data exchange between different systems. In the context of e-invoicing compliance in Malaysia, middleware acts as a bridge between a business’s existing ERP or accounting systems and the IRBM’s MyInvois system. It ensures that e-invoices are generated, validated, and transmitted seamlessly, meeting all regulatory requirements. Challenges Without Middleware Without middleware, businesses face several challenges in achieving e-invoicing compliance: Complex Integration High Costs Data Security Risks Direct integration with the IRBM’s MyInvois system requires significant modifications to existing ERP systems. Maintaining and updating in-house systems to comply with evolving regulations can be costly. Ensuring data integrity and security without specialised middleware can be challenging. Middleware simplifies integration, reduces the need for extensive system modifications, and enhances data security, making the transition to e-invoicing smoother and more efficient for businesses. Awantec e-Invoicing Solution offer several benefits: Seamless Integration Data Validation Cost Efficiency Enhanced Security Ensuring Compliance Middleware can integrate with various ERP and accounting systems, reducing the need for extensive modifications. Middleware ensures that all e-invoices meet IRBM’s validation criteria before submission. By handling updates and compliance changes, middleware reduces the ongoing costs associated with maintaining in-house systems. Awantec e-Invoicing Solution often includes advanced security features such as digital signatures and data encryption. Awantec e-Invoicing Solution is designed to meet IRBM’s requirements, reducing the risk of non-compliance. Awantec’s Role in Supporting SMEs Awantec is committed to supporting SMEs in Malaysia by offering robust Awantec e-Invoicing Solution for e-invoicing. Our solutions ensure seamless integration, compliance with IRBM regulations, and enhanced data security. We understand the unique challenges faced by SMEs and provide tailored solutions to meet their needs. As Malaysia moves towards mandatory e-invoicing, businesses must prepare to comply with IRBM regulations. Awantec e-Invoicing Solution is crucial for simplifying this transition. For businesses seeking reliable e-invoicing solution , Awantec is here to help. Start a conversation with us at sales@awantec.my  to ensure your business is ready for the future of e-invoicing.

Skillsoft Percipio has recently undergone a significant transformation, ensuring it remains at the forefront of the digital learning landscape. This reimagined platform is designed to provide experiences that are not only effective but also engaging and personalised, helping users stay relevant, competitive, and poised for innovation. Personalised Learning Features Skillsoft Percipio’s personalised learning features are designed to create a tailored and engaging learning experience for each user: Dynamic Content:  Learning administrators can create assignments that adapt to individual learners based on their profile responses, ensuring each user receives content relevant to their interests, career path, and compliance requirements. Personalised Learning Paths:  The platform tailors learning experiences based on individual roles, interests, and behaviours, allowing users to follow a learning path specifically designed to meet their unique needs and goals. AI-Driven Recommendations:  Using artificial intelligence, Skillsoft Percipio provides personalised course recommendations based on the user’s role, interests, and learning behaviour, ensuring they receive the most relevant and beneficial content. Self-Paced Online Courses:  Users have access to a wide variety of courses that they can complete at their own pace, offering flexibility to fit education into their schedules and learn at a speed that suits them. Virtual Live Classes and Coaching:  The platform offers live online classes led by industry experts and coaching sessions, providing opportunities for real-time learning and personalised feedback. Enhanced “My Learning” Section:  This section provides a personalised dashboard that tracks individual progress and suggests relevant content, helping users stay organised and focused on their learning journey. Key Enhancements Refined Primary Navigation:  The navigation has been simplified and made more intuitive, allowing users to easily find the resources they need without any hassle. Updated Visual Design:  The platform now boasts a fresh, modern look that not only enhances aesthetic appeal but also improves overall user experience. New Library Page:  The library page has been revamped for better organisation and accessibility, making it easier for users to discover and access learning materials. Enhanced “My Learning” Section:  This section has been personalised further, offering a dashboard that tracks individual progress and suggests relevant content tailored to each user’s learning journey. AI Assistant:  An intelligent assistant has been introduced to provide real-time support and personalised recommendations, helping users navigate the platform and find the most relevant learning resources efficiently. These enhancements are designed and essential to meet users at their point of need, helping them gain confidence in their skills and enabling continuous adaptation as well as to stay competitive in a rapidly evolving job market.  Awantec’s strategic partnership with Skillsoft Percipio amplifies these benefits for organisations. This collaboration supports upskilling initiatives, providing employees with access to cutting-edge learning tools and resources. Additionally, this online learning platform is HRD claimable, making it an even more valuable investment for organisations. Organisations can now leverage this partnership to foster a culture of continuous learning and development, ensuring their workforce remains agile and innovative. Organisations interested in upskilling their employees should take full advantage of this new AI-driven and personalised learning platform. Contact learningsales@awantec.my to start your conversation and unlock the potential of your workforce today.

Generative AI (Gen AI) is transforming business operations, and Google’s Vertex AI is at the forefront of this change. With enterprise-ready generative AI models, including large language models (LLMs), Vertex AI powers tasks like natural language processing and image generation. These advanced Gen AI capabilities can enhance customer service with chatbots, automate content creation in marketing, streamline data analysis in finance, and personalize product recommendations in e-commerce. Discover how Vertex AI’s cutting-edge models can help your organization boost productivity, foster innovation, and stay ahead in the fast-evolving digital landscape. The Potential of Vertex AI Google’s Vertex AI stands at the forefront of this transformation. Vertex AI is a comprehensive machine learning platform that allows businesses to train and deploy AI models with ease. It integrates seamlessly with Google Cloud, providing robust tools for data engineering, model training, and deployment. Vertex AI’s support for generative AI models, including large language models (LLMs) and multimodal models, opens up new possibilities across various sectors. Creating New Opportunities Vertex AI is creating new opportunities in sectors such as healthcare, finance, retail, and customer service. For instance, in healthcare, generative AI models can assist in diagnosing diseases by analysing medical images and patient data. In finance, these models can generate insights from vast datasets, helping in risk assessment and fraud detection. Retailers can use generative AI to create personalised shopping experiences, enhancing customer satisfaction and loyalty. Benefits for Customers For customers, the benefits of Vertex AI are manifold. The platform fosters innovation by enabling businesses to develop cutting-edge applications quickly. Personalization is another significant advantage, as generative AI can tailor content and recommendations to individual preferences, enhancing user engagement. Efficiency is also improved, as AI models can automate repetitive tasks, freeing up human resources for more strategic activities. Empowering AI Practitioners and Enhancing Customer Service Vertex AI empowers AI practitioners and customer service professionals by providing them with powerful tools to build and deploy AI solutions. Customer service can be significantly enhanced through AI-powered chatbots and virtual assistants that provide instant, accurate responses to customer queries. This not only improves the customer experience but also reduces operational costs. Real-World Success Stories Several government bodies and agencies have already reaped the benefits of Vertex AI. For example, GovTech Singapore is using Vertex AI to boost public sector deployment by enhancing its AI capabilities for various applications, including chatbots to improve productivity while maintaining data confidentiality. The Hawaii Department of Transportation (HDOT) leverages Vertex AI to safeguard its infrastructure against climate events, optimising operations and ensuring public safety. These success stories highlight the tangible benefits and transformative potential of this technology. Organisations that have yet to embrace Google Cloud’s Vertex AI are missing out on a transformative opportunity. By adopting this technology, businesses can stay ahead of the curve, drive innovation, and deliver exceptional customer experiences. To explore how Vertex AI can benefit your organisation, start a conversation with Awantec at sales@awantec.my. Embrace the future with Vertex AI and unlock the full potential of generative AI today.