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For learning to deliver business impact, organisations need more than just access to content, they need actionable insights. Percipio’s latest updates put powerful new tools into the hands of administrators, enabling smarter decision-making and more precise training strategies. The new Feature Usage Report tracks how learners engage with key functions such as the AI Assistant, Study Groups, and Playlists. This visibility helps L&D teams identify which features are driving adoption and where additional support may be needed. For example, if study groups show low usage, HR can run awareness campaigns to encourage collaborative learning. You can now also add Skill Tags  to your own company's training content. This links your custom courses to a standard skill library, making it easy to track your team's progress and see how their training helps meet important business goals. Administrators also benefit from more flexible content discovery and management controls, allowing them to fine-tune how materials appear in search and recommendations. This ensures employees always find the most relevant learning opportunities. Together, these enhancements transform Percipio from a content delivery platform into a strategic learning intelligence tool. For HR and business leaders, this means clearer insights into training ROI and stronger alignment between learning initiatives and organisational goals. And with the support of Malaysia’s HRD levy redemption, organisations can fund these advanced tools without additional financial burden. This turns learning data into a true competitive advantage — enabling businesses to continuously optimise their upskilling and reskilling strategies while remaining cost-effective. Contact Awantec at learningsales@awantec.my  to discover how Percipio’s new reporting and tagging features can give your organisation smarter insights, while maximising your HRD levy for impactful workforce development.

Soft skills and leadership capabilities are among the hardest to teach yet they are critical for business success. Enter CAISY, Percipio’s AI-powered conversation simulator, designed to help employees practice real-world scenarios in a safe, interactive environment. With its latest updates, CAISY is smarter, more realistic, and more impactful than ever. The latest enhancements introduce: CAISY is an advanced AI platform that simulates real-life professional interactions, providing a safe environment for employees to practice and improve their communication skills. It is especially useful for managers and team leaders who need to handle difficult conversations, such as resolving conflicts, giving constructive feedback, or negotiating. By using CAISY, organisations can cultivate a more agile, emotionally intelligent, and effective workforce, leading to direct improvements in business performance, particularly in roles that rely on strong client communication and leadership. And here’s where the Malaysian HRD levy adds even more value. Organisations can redeem their HRD contributions to fund access to CAISY, turning what would be a premium leadership development programme into a cost-neutral investment. By doing so, companies empower their employees to build critical human skills alongside technical ones, ensuring well-rounded professional growth. Contact Awantec at learningsales@awantec.my  to explore how CAISY can become your workforce’s personal AI coach, helping you upskill and reskill your employees while maximising your HRD levy.

In today’s diverse workplace, language is often a silent barrier to effective learning. Recognising this, Percipio has taken a bold step forward with its latest innovation, the Unified Language Experience (ULE), a feature that makes learning accessible in 52 languages through advanced AI translation. Imagine this: an employee in Malaysia can now seamlessly switch their learning experience into Bahasa Malaysia, while their colleague in Germany accesses the same course in German. Even if a course isn’t available natively in a specific language, ULE automatically provides an AI-translated version of the English content covering titles, descriptions, learning objectives, course tests, and even knowledge checks. For video-based learning, closed captions in the learner’s preferred language ensure nothing gets lost in translation. This is more than a convenience. It’s inclusivity in action. For organisations with a multilingual workforce, ULE means: Equitable Access to Learning Improved Knowledge Retention Stronger Engagement Everyone can upskill and reskill without being limited by language. Learners absorb better when they learn in their preferred language. Employees feel valued when training meets their cultural and linguistic needs. Currently, pre-translated languages include Japanese, Arabic, Simplified Chinese, German, Greek, Spanish (International), and French. All other languages are available via on-demand AI translation. This means no employee gets left behind, regardless of background. For HR leaders, the benefits go beyond accessibility. As Malaysia pushes forward with its digital transformation agenda, empowering employees with world-class, multilingual learning opportunities is no longer optional, it’s essential. ULE ensures organisations can break language barriers, unlock talent potential, and drive business growth without incurring additional costs. With the Malaysian government’s Human Resource Development (HRD) levy, organisations can redeem their training funds to leverage platforms like Percipio fully. This creates a cost-effective way to provide upskilling and reskilling opportunities at scale, ensuring the workforce stays competitive in an AI-driven economy. Instead of worrying about training costs, HR leaders can focus on rolling out impactful learning programs that cover a wide range of business-critical skills all accessible in the languages that matter most to their people. Contact Awantec at learningsales@awantec.my  to learn more about Percipio, the AI-powered online learning platform that helps you upskill and reskill your employees while maximising your HRD levy.

The modern work environment is filled with tools, but true efficiency comes from seamless integration, not just more apps. This is the power of Gemini in Workspace. It’s not a standalone product you have to switch to; it’s an intelligent overlay that’s built right into the tools you’re already using every day. With Gemini embedded directly into your Google Workspace, you can streamline your daily tasks and focus on what truly matters. It works behind the scenes to help you write, organise, connect, and create with unprecedented ease. Here’s how Gemini transforms your workflow in key applications: In Gmail , Gemini helps you write and manage emails. It can instantly summarize long email threads, draft new messages, and even create calendar events based on the content of an email. You can also use it to find specific information or list action items from a conversation. In Google Meet , Gemini is designed to help you connect and be present in meetings. It helps you look and sound your best on video calls so you can focus on the conversation, and assist with communication and collaboration, including automatically taking meeting minutes and summarising key discussion points. In Google Docs, Sheets, and Slides , Gemini helps you write, organise, and visualise. It can assist in drafting documents, building and acting on data in spreadsheets, and creating images for presentations from a simple prompt. In Google Chat , Gemini is your helpful teammate. You can use it in the side panel to quickly catch up on missed conversations, summarise a space or conversation, and generate a list of action items. It also helps you answer specific questions about a conversation, allowing you to search for key details that might be lost in a fast-moving chat. This powerful, built-in AI assistant simplifies complex tasks, boosting your productivity and efficiency. It’s about making AI a part of your existing workflow, not another program to learn. Awantec's Gen AI@Work training is specifically designed to help you master these integrations. Our course includes a module on "Gemini in Workspace" that demonstrates how to utilize Gemini in Gmail, Drive, Docs, Slides, and Meet for a truly unified and efficient workflow. Ready to transform your organisation with AI? For a more comprehensive discussion on how our Gen AI@Work training can be tailored to your organisation’s needs, please reach out to Thevagi at thevagi.selvamaney@awantec.my .

In the modern workplace, the ability to work smarter, not just harder,is the key to success. The recent AI@Work initiative in Malaysia, a collaboration between the Ministry of Digital (KD), National AI Office  and Google Workspace, is a testament to this, aiming to boost productivity and innovation across government agencies. As a key partner in this initiative, Awantec is proud to help organisations embrace this transformation. This is the first in a series of articles where we’ll dive deep into the specific tools that are powering this new era of work. In the following articles, we will explore: Gemini in Workspace:  How it seamlessly integrates into the tools you use every day, from Gmail to Slides. The Power of Prompt Engineering:  A practical guide to crafting effective prompts for better AI output. Media Generation:  Unleashing creativity by using AI to create high-quality images and videos. NotebookLM & Gemini Deep Research:  How to use AI to analyse vast amounts of information and gain insights faster. Gemini Canvas:  A new interactive space for visualising and prototyping ideas. The AI@Work initiative is set to directly transform the work of Malaysian public servants. The official launch, officiated by the Minister of Digital, YB Tuan Gobind Singh Deo, on February 5, 2025, marked a significant step in this direction. This initiative empowers 445,000 civil servants with the use of Gemini AI, which is integrated into the MyGovUC service. The objective is to increase productivity and innovation across agencies and empower public servants to improve public service delivery. At the heart of this transformation is Gemini, which is integrated directly into Google Workspace. This powerful AI assistant works behind the scenes to help you write, create, and organise. All of these tools are designed to work for you. Awantec's Gen AI@Work training is the intelligent overlay your Google Workspace needs. This training provides you with the practical skills to master these tools, letting your team focus on what matters most. By attending our training, you will unlock your potential, boost your productivity, and future-proof your career. Ready to transform your organisation with AI? For a more comprehensive discussion on how our Gen AI@Work training can be tailored to your organisation’s needs, please reach out to Thevagi at thevagi.selvamaney@awantec.my .

Say goodbye to tedious video production and hello to effortless creativity! For years, creating professional-quality videos and images required specialised skills and expensive software. Today, generative AI is changing that, democratising content creation and turning your ideas into reality with just a few clicks. At the heart of this creative revolution is Gemini and its suite of media generation tools. Gemini can create high-quality images from a simple text prompt, making it easy to generate visuals for your presentations and documents. You can ask it to generate an image to go along with a blog post or even a recipe. But the true game-changer is Google Vids, an AI-powered video creation tool that’s seamlessly integrated into Google Workspace. Google Vids acts as your personal video studio, allowing you to: Generate an entire video story  from a simple prompt or a document. It can create a full outline, including suggested scripts, professional-sounding AI voiceovers, and a visual storyboard, in minutes. Create polished video clips with Veo . You simply describe the clip you want, like an "asian woman putting on headphones on a busy street" and the AI generates a dynamic, high-quality video in seconds. Veo 3 even generates native audio and understands cinematic language like "panning shot" or "aerial view" for greater creative control. Customise your videos  with a rich media library and a built-in recording studio, allowing you to add your own recordings, import slides, and apply brand elements. This means you can create a commemorative video for a company anniversary or a new hire onboarding video without any professional video production background. The creative possibilities are endless! Awantec's Gen AI@Work training provides a hands-on module on Media Generation, giving you the skills to master these tools. You'll learn how to create high-quality images and videos with Gemini Chat and Google Vids, allowing you to boost team engagement and streamline communication. Ready to transform your organisation with AI? For a more comprehensive discussion on how our Gen AI@Work training can be tailored to your organisation’s needs, please reach out to Thevagi at thevagi.selvamaney@awantec.my .

Research, whether for a strategic plan, academic paper, or new policy, often means sifting through mountains of documents, articles, and data to find a few key insights. The sheer volume of information can lead to overload, making it difficult to synthesise information and focus on what truly matters. Fortunately, Gemini's advanced research tools are changing the game, turning a complex task into a streamlined, intuitive process. At the heart of this transformation is NotebookLM, your personalised AI research and writing assistant. Unlike generic chatbots that rely on general internet knowledge, NotebookLM is grounded entirely in the information you provide, whether it's PDFs, Google Docs, websites, or even YouTube videos. It's a secure platform where your data remains private and is never used to train the model. NotebookLM is designed to help you gain critical insights faster: Effortless Summarisation In-line Citations Visualise Connections It can instantly generate summaries of complex documents, helping you grasp the core ideas and key findings quickly. Every response is backed by clear, in-line citations that link directly to the original source material, ensuring accuracy, transparency, and trust in the information you receive. One of its most powerful features is the ability to instantly create Mind Maps that organise your sources for easy browsing. This allows you to grasp the overall structure and key themes of your source materials more easily, supporting student review and educator planning. NotebookLM's capabilities extend beyond text. It is multimodal, allowing it to work across text, graphs, images, and audio. You can turn any file, even your research reports into an audio overview that you can listen to anytime, anywhere. A new feature, Video Overviews, will soon be able to turn your sources into engaging visual explainers that summarise key points. This is complemented by Gemini Deep Research, a powerful feature that can automatically browse and analyse hundreds of websites to create insightful, multi-page reports in minutes. Deep Research is designed to tackle complex tasks by breaking them down, finding relevant information, and synthesising the findings into a comprehensive, logical report. Awantec's Gen AI@Work training provides a hands-on module on NotebookLM, where you'll learn to analyse information from any source and leverage its powerful features for your research. By mastering these tools, you can save countless hours and dedicate more time to strategic thinking and innovation. Ready to transform your organisation with AI? For a more comprehensive discussion on how our Gen AI@Work training can be tailored to your organisation’s needs, please reach out to Thevagi at thevagi.selvamaney@awantec.my .

In the world of AI, your words are your most powerful tool. The difference between a simple response and a truly valuable one lies in your ability to communicate effectively with the AI. This is the core of prompt engineering, and mastering it is crucial for anyone looking to maximise their productivity. The importance of prompting goes far beyond just getting a quick answer. Good prompts save you time by eliminating the need for constant re-dos and clarifications. They increase the accuracy of the AI's output, ensuring the information you receive is relevant and precise. Most importantly, they transform the AI from a simple tool into a strategic partner, capable of producing tailored, high-quality content that aligns with your specific goals. At Awantec, we use the PARTS framework  to master this skill. This simple acronym ensures your prompts are clear, comprehensive, and effective: P is for Persona A is for Aim R is for Recipients T is for Theme S is for Structure By identifying your role, you set the AI's tone and expertise level, ensuring it generates a professional and contextually aware response. A clear objective directs the AI’s focus, preventing it from providing a general, unfocused answer. Specifying the audience helps Gemini tailor the language and content to resonate with them, whether they are experts or the general public. Describing the style or topic focuses the output on your specific needs, like a particular policy or event. Noting the desired format, like an FAQ or a summary, ensures you get a ready-to-use output that fits your needs. Consider the difference. A simple request like "Give me ideas to attract tourists" is far less effective than a prompt that applies the PARTS framework. By giving Gemini a Persona (a public servant at MOTAC), an Aim (suggestions to attract tourists), Recipients (from China and Europe), and a Theme (Visit Malaysia 2026), you get an excellent and highly relevant response. Mastering this skill is essential for maximising your productivity with AI. Awantec's Gen AI@Work training includes a dedicated "Hands On Prompting" session. You will get hands-on experience in using the PARTS framework to craft powerful prompts, enabling you to automate tasks and boost your workflow efficiency. Ready to transform your organisation with AI? For a more comprehensive discussion on how our Gen AI@Work training can be tailored to your organisation’s needs, please reach out to Thevagi at thevagi.selvamaney@awantec.my .

Every great project begins with an idea. But transforming a concept from a spark of inspiration into a tangible plan can be a challenge. Gemini Canvas is the interactive space where that transformation happens. It’s a tool that allows you to write, code, and create, going from a blank slate to a dynamic preview in minutes, all without needing to know how to code. At its core, Canvas is designed to help you visualise and prototype ideas and content. It’s where your thoughts can take shape in a fluid and interactive way. For example, if you're a product manager brainstorming a new app, you could use a prompt like: "Design a user interface for a new app that helps people track their daily water intake. Include a wireframe, a list of key features, and a simple color palette suggestion." Or, if you're a marketing professional planning a new campaign, you might try: "Create a visual timeline for the launch of a new sustainable fashion line, detailing key milestones from design to public release." You can use it to: Bring Concepts to Life Create Interactive Experiences Build Dynamic Prototypes Accelerate Learning Visualise complex ideas like a strategic plan or a new product launch. Go beyond static documents to create engaging quizzes, detailed study guides, and interactive scripts. Quickly mock up a user interface or workflow to share with your team for feedback. Create visual timelines and summaries of historical events or project phases, making information more digestible and memorable. Canvas helps you accelerate your work and focus on the strategic aspects of your role. By automating the visual and structural components of your ideas, it frees you to concentrate on the content and innovation itself. Awantec's Gen AI@Work training is the perfect way to master this powerful tool. Our hands-on training includes a dedicated module on Canvas, where you will learn to visualise and prototype your ideas and content with precision and speed. It's a key skill for unlocking your potential and embracing the future of work. Ready to transform your organisation with AI? For a more comprehensive discussion on how our Gen AI@Work training can be tailored to your organisation’s needs, please reach out to Thevagi at thevagi.selvamaney@awantec.my .

Feeling overwhelmed by data? The challenge isn't collecting it—it's finding the insights that matter. Awanlytics, a real-time analytics platform from Awantec and Google Cloud, solves this problem. Powered by Google's cutting-edge AI, it acts as your one-stop centre data analysis, transforming raw data into the clear, actionable insights you need to drive your business forward. So, what makes Awanlytics an essential tool for any forward-thinking organisation? Real-time Dashboards Predictive Analytics Customisable Reports Seamless Integration Get an instant snapshot of your most critical key performance indicators (KPIs) through dynamic, easy-to-understand visualisations. You no longer have to wait for weekly or monthly reports to see how your business is performing—you’ll know in the moment. Don't just react to the past; prepare for the future. Awanlytics leverages Google's advanced AI to analyse historical data and current trends to forecast potential outcomes, helping you anticipate market shifts and make proactive decisions. Every business has unique needs. Awanlytics allows you to tailor reports and dashboards to your specific requirements, ensuring you’re always focusing on the data that matters most to you. We understand that your business relies on a variety of systems. Awanlytics is designed to integrate seamlessly with your existing platforms, ensuring a smooth and hassle-free implementation built on the secure and scalable foundation of Google Cloud. Driving Digital Transformation in the Public Sector For government agencies, the ability to leverage data effectively is not just a competitive advantage—it's a necessity for good governance. Awanlytics is specifically designed to meet the unique challenges of the public sector, enabling agencies to: Enhance Public Service Delivery Inform Evidence-Based Policy Making Improve Fiscal Management By analysing citizen data and service usage patterns in real-time, public institutions can identify pain points, streamline processes, and create more citizen-centric services. This could mean optimising waiting times at government counters, improving the allocation of social aid, or making public services more accessible to all Malaysians. Awanlytics provides policymakers with a clear, data-driven understanding of the challenges facing our nation. By analysing trends in areas like public health, education, or infrastructure, leaders can craft policies based on concrete evidence rather than speculation, leading to more effective and impactful outcomes for the country. With a real-time view of budgetary performance and spending, government departments can optimise resource allocation, identify areas of inefficiency, and ensure taxpayer money is being used responsibly and effectively. This enhances accountability and builds public trust. Ready to unlock the full potential of your data with a solution trusted by a global technology leader? If your organisation is looking for an AI solution that provides real data and actionable insights, contact us today. Contact Awantec at sales@awantec.my to schedule a demo.

In today's competitive landscape, organisations across all sectors are under constant pressure to do more with less. The key to unlocking new levels of productivity isn't just about working harder, but about working smarter. While traditional chatbots focus on external customer service, Awantec’s new flagship solution, AwanBot+, is designed to transform the core of your internal operations. AwanBot+ is a powerful AI platform that automates complex workflows, streamlines administrative tasks, and empowers your workforce with instant, intelligent knowledge. It's not just a conversational tool; it's a strategic partner for enhancing operational efficiency and accelerating business growth. What makes AwanBot+ so powerful? It's the technology that powers it: Retrieval-Augmented Generation (RAG).  Unlike a standard AI that only uses its general knowledge, RAG allows AwanBot+ to intelligently connect to your organisation’s private, proprietary knowledge bases such as internal documents, policies, and databases, to find and synthesise information. This means it can generate highly accurate and context-aware responses based on your own internal data, all while keeping that data secure. A New Era of Efficiency: Empowering Your Workforce AwanBot+ is specifically designed to meet the unique challenges of organisations that rely heavily on human expertise and complex administrative processes. Driving Institutional Productivity: AwanBot+ can be a game-changer for automating a wide range of internal processes. Employees often spend a significant amount of time on repetitive, manual tasks like processing documents, summarizing long reports, or retrieving information from a complex web of internal circulars and regulations. AwanBot+ automates these tasks, providing instant answers and summaries based on your organization's official documents. This frees up employees to focus on high-impact work, such as policy development, strategic planning, and citizen engagement. Empowering Knowledge Professionals:  Roles built on knowledge and information, such as those in legal, finance, and consulting, can gain a significant boost with AwanBot+. It acts as an AI research assistant, helping professionals to: Accelerate Research Streamline Onboarding & Training Automate Report Drafting Instantly search through thousands of internal case files, legal precedents, or project documents to find the exact information needed. New employees can ask AwanBot+ questions about company policies, HR procedures, or past projects and get immediate, accurate answers, significantly reducing the burden on managers and HR teams. By leveraging RAG, AwanBot+ can analyze internal data and past reports to generate first drafts, summaries, or data extracts, accelerating time-consuming tasks and allowing experts to focus on analysis and strategy. By automating manual processes and providing your workforce with instant access to your organisation's collective intelligence, AwanBot+ enables a new level of efficiency, empowering your teams to be more innovative, strategic, and productive than ever before. Ready to take your organization's productivity to the next level? Contact Awantec at sales@awantec.my to schedule a consultation and see a live demo.

High customer expectations and long wait times? There's a smarter way to provide support. Introducing AwanBot, Awantec’s intelligent virtual assistant. Powered by Google Cloud's advanced AI, AwanBot uses Natural Language Processing to deliver instant, human-like responses to your customers—24/7. Elevate your customer experience while freeing up your team for more complex issues. Here's how AwanBot transforms customer engagement: 24/7 Availability Intelligent Natural Language Processing (NLP) Personalised Interactions Multi-channel Support AwanBot provides continuous, round-the-clock support, ensuring your customers can get answers to their questions anytime, day or night. This eliminates frustrating wait times and significantly boosts customer satisfaction. Unlike basic chatbots that rely on simple keywords, AwanBot understands the nuance and context of human language. It can hold natural conversations, comprehend complex inquiries, and provide accurate, relevant information on the first try. AwanBot can integrate with your existing customer relationship management (CRM) systems to provide tailored responses based on user history, preferences, and past interactions, making every conversation feel personal and meaningful. Whether your customers prefer to engage on your website, a mobile app, or popular messaging platforms like WhatsApp or Facebook Messenger, AwanBot can be deployed seamlessly across all channels, providing a consistent experience wherever they are. Enhancing Citizen-Centric Services in the Public Sector For government agencies, the ability to communicate and serve citizens efficiently is at the core of good governance. AwanBot is specifically designed to meet the unique demands of the public sector, enabling agencies to: Improve Access to Public Services Reduce Administrative Burden Disseminate Information During Crises Increase Public Trust and Transparency Citizens often face a maze of forms and websites to get information. AwanBot acts as a central, user-friendly hub that can guide them through processes like applying for licenses, checking the status of applications, or finding information on public services, all without the need for an in-person visit or a lengthy phone call. By automating responses to Frequently Asked Questions (FAQs) and handling routine inquiries, AwanBot dramatically reduces the workload on public servants. This frees up government employees to focus on more complex, high-priority cases that require human intervention and expertise, leading to a more efficient and productive workforce. In times of emergency, the need for timely and accurate information is critical. AwanBot can be a scalable tool to disseminate official announcements, emergency protocols, and essential information to a large number of citizens instantly, ensuring clarity and reducing the spread of misinformation. AwanBot ensures that every citizen receives consistent and accurate information, regardless of when or how they inquire. This predictability and reliability build public trust and demonstrate a commitment to transparent, accessible governance. Ready to elevate your customer experience and streamline your operations with a solution trusted by a global technology leader? Discover how AwanBot can become a powerful extension of your team. Contact Awantec at sales@awantec.my to schedule a consultation and see a live demo.